Large-scale System Design, Innovation for Social Good

W.K. Kellogg Foundation

Funded by the W.K. Kellogg Foundation (WKKF), the ten-year goal of the New Options Initiative is to create a new credential that is a valued non-school pathway to employment. Young people, businesses, and community-based organizations will co-create a new model outside the current systems of education and work entry. Read more »

Strategic Call Center Redesign

Marriott International

After successfully completing the research phase of the Marriott call center application project, Matter was awarded another phase of work to strategize and conceptualize the application organization and determine the application user interface design direction. Read more »

Contextual Product Research in London

Kimberly-Clark

While Kimberly-Clark is a worldwide leader in paper products like paper hand towels, a fiercely competitive marketplace exists for those products. Paradoxically, consumers hardly spend a second thinking about the very hand towels they are using that Kimberly-Clark and their competitors are locked in battle to get stocked into prominent public spaces and buildings throughout the world. Read more »